Bad Bike Shop in NYC ~ Do not go there!

Do not support Bicycle Habitat on Lafayette St. in Soho / NYC. This place is just the ultimate snobbery in bike wannabe cool people. The worst service!

I went in there twice. Once to buy a bicycle pump for my friends’ bday. No one even acknowledged by presence there, I walked around the store looking for the pumps, found them and then stood at the counter like a retard forever until someone bothered to come over to ring me up. God forbid, that you had to make a move. There were people fixing bikes, which is cool, I understand you just wanna fix some bikes and not be a salesperson. Then HIRE a sales person, with a friendly smile and who notices customers walking in. I briefly spoke to the fixing guy there who said he could cut my handlebars for ten bucks which I believe to be a good deal, so I figured I’d come back, have that done and then buy some tape for the handlebars, aka leave some dollars there. Easy. Right ? wrong!

I went back today and once again I stood around like an asshole forever waiting for the staff members to even bother glancing over and for the girl who ultimately helped me to finish her conversation about whatever with someone who was NOT a customer. She then came over and asked me if I was being helped to which I replied no and asked her if “you could cut these handlebars down to bullhorns” to which she replied “NO, but this guy might be able to” and pointed at one of the, let’s call them “mechanics” who was working on a bike. So first of all I didn’t ask her directly to cut my shit down, I just wanted YOU as a general YOU, like anyone in the shop. Anywho, so  the bike fixer dude said “not right now” and she chimed in “yeah he’s busy, that’s why there is a VERY long line”. What the fuck ? ok. So I asked “can I leave them here and pick them up later” and they both were super quick to answer “no” with a condescending smile as if I had asked if I could have a lollipop even though I was in time out. Once again the girl had to put in her two cents “yeah that is why everyone is waiting”. so I said “ok I’ll go to another shop” and heard her say, very sarcastically, “ok thank you sir, have a great day”. FUCK YOU.

So you cannot help customers, you can’t be bothered to take care of their needs, and you don’t want business because you just don’t want to pile it up to work on it later. They coulda told me “come back tomorrow” and I woulda gladly left my handlebars there. Now I know that you’re not making a fortune there, so lemme guess, you’re doing it cause you LOVE it. But if you love it so much why can’t you be helpful to a bike enthusiast. I believe it was because I rolled in there without my bike, wearing a button up shirt (from work) and just wasn’t part of the cool clique, aka with my bike constantly attached to my ass, not showering for days, wearing dirty bike messenger clothes and just in general exude ultimate coolness. FUCK you. I’ll just go spend my money someplace else, cut the handlebars myself even, I just don’t have all the tools but whatever, I’l l just get them. This is why I hate the fixed gear community here, such fucking bullshit. You got a great bike, wow! it’s like a pass to be a complete jackass.

Do not go to this shop, they make you feel like you just got raped and spit on, these people are too cool to give a shit, and just in general are obviously making so much fucking money as a sales clerk in a bike shop that they don’t need any more and cannot be bothered with customers. Fuck yer attitude, you’re just an asshole, whether or not you work in a bike shop or not. Be a person, be yourself, don’t act tough in front of your bike buddies with their wannabe coolness. And if you’re too hungover to be nice or don’t feel like dealing with people, then don’t come in or work someplace where you’re not face to face with customers. What a shithole of a shop. No thank you.